We define it as promoting your products or services to your target market in an engaging way, that defines, differentiates, and converts.
Effective marketing boils down to the very simple principle of “right message – right time – right channel – right audience.” Actually, you can add an ‘s’ to all of those.
At Fruit, we believe in a multi-channel approach and a rule of seven; that means that people will typically respond to a marketing message when they have seen or heard it seven times.
Of course, one size does not fit all. The same message at the same time on the same channel to the same audience will not reap the same rewards across business and across brands. There is no silver bullet for marketing. We wish it were that simple.
Marketing must be tailored specifically to each business, their objectives, a particular product or service and their customer profiles. A simple example is the Unilever brands Dove and Lynx, which utilise very contrasting approaches. One is softer, subtle with body positive content, the other is cheekier and more overtly sexual. We do not need to explain which is which.
If you need some support and guidance on crafting your marketing strategy and operations, please contact Fruit for a no-obligations consultation. We can help you get it right too.
From their low-key base in South Devon, it might not be immediately obvious the national and international level of expertise that lies behind the boat house doors of SeaSports Southwest.
Little more than a stone skim away from the back beach in Teignmouth, this small enterprise is a Royal Yachting Association (RYA) and Adventure Activities Licensing Authority (AALA) certified water sports training centre.
They are one of UK’s premier Water Sports Centres, specialising in water-based experiences and training courses for beginners through to advanced and instructor level, covering power, sail and paddle water sports.
They are also the foremost training base for one of the world’s greatest endurance challenges. Billed as “The World’s Toughest Row”, the Talisker Whiskey Atlantic Challenge takes place every year with dozens of teams attempting to complete an arduous 3000-mile journey from the Canary Island to Antigua.
To ensure a safe and successful crossing, SeaSports Southwest is the centre that more teams entrust their training to than any other centre in the world. From 2013-2019, they have trained 61% of all race participants from 16 countries, including 15 who have won the race or broke a world record.
SeaSports Southwest have trained more ocean rowing teams than anyone else in the world and are the only recommended training centre from race organisers Atlantic Campaigns
Fruit Marketing have been proud to work with husband-and-wife team Sue and Tim, ably supported by Sam and not forgetting Bradley the dog, who have led operations at SeaSports Southwest since 2017.
It has been a time when the website and brand have been refreshed and relaunched and new communications, marketing and advertising plans have been activated. It has resulted in an increase in social media following of 212%, off-season sales growth of 200% and an overall revenue growth of 35% whilst reducing previous adverting and marketing costs.
Sue Cox, Owner & Managing Director at SeaSports Southwest said: “What really makes Jo (Fruit Co-founder) stand out is that she has worked tirelessly to understand our business inside out. She listens to us and consequently her advice to us is sound and her marketing campaigns are successful.”
Life is not always plain sailing, but together, SeaSports Southwest and Fruit Marketing are safely on an even keel.
Social media has such a huge presence in our lives. You are probably reading this article after seeing it on social media first! For businesses, it can seem overwhelming and it is easy to fall into a scattergun approach. Instead, it requires a clear content strategy, on the most appropriate platforms. A sound strategy will support your business objectives, by reaching your target market, channelling them into a pipeline of prospects and ultimately, towards conversion. To help you decipher what platform and approach will work for your business, here’s a quick overview of the big players in social media in the UK today.
NUMBER OF UK USERS: 45m
MAIN DEMOGRAPHIC: 25-34 year olds (26%)
CONTENT: Videos are the best performing content on the platform. Content that is either inspirational, funny or practical consistently performs well.
NOTES: Keep up to date with the ever-evolving functionality. With video a key driver of engagement, the “Facebook Live” function and the ability to generate captions on pre-recorded videos are great features to lift engagement.
NUMBER OF UK USERS: 27m
DEMOGRAPHICS: 25-34year olds
CONTENT: High quality images. BUT, make them authentic, take people into your world. Don’t just share stock images. The audience is savvy. Tell visual stories, make use of the story option to multiply engagement.
NOTES: Go crazy with hashtags to get discovered by people looking for the content you serve, ie. content relevant to prospects!
NUMBER OF UK USERS: 9m
DEMOGRAPHICS: 35-54 year olds (an estimated 23% of the UK workforce are on LinkedIn)
CONTENT: Blog pieces of up to 2000 words that demonstrate thought leadership perform well. So too do quick tips
NOTES: Proving that every platform has a personality of its own, videos perform poorly on LinkedIn in stark contrast to almost all other social media platforms.
NUMBER OF UK USERS: 18m
DEMORAPHICS: Female 18-24
CONTENT: Images led content that inspires lifestyle decisions, such as recipes or home-making, even DIY
NOTES: It’s a platform remarkably devoid of negativity in relation to its social media cousins. It’s an opportunity for businesses working in lifestyle to bring their skills and expertise to a receptive audience.
NUMBER OF UK USERS: 3.7m
DEMOGRAPHICS: 18-24 year olds (42% of users)
CONTENT: All video, popular content includes music or dance re-enacting and viral challenges:
NOTES: A major new player, but limited scope for brands yet.
NUMBER OF UK USERS: 15.2m
DEMOGRAPHICS: 18-29 year olds
CONTENT: Images outperform videos on Twitter. “How to” content works well. It can be a very confrontational platform, but there’s room for irreverence.
NOTES: Twitter needs time and commitment as content is fleeting with a short shelf life.
NUMBER OF UK USERS: 35m
DEMOGRAPHICS: 15-25 year olds
CONTENT: Vlogs from influencers are popular, so too are gaming videos, best-of videos and educational videos (how-to videos).
NOTES: YouTube is also a great depository to host videos that you can easily and embed on websites. Try not to hyperlink from other social platforms to YouTube. Upload videos direct to other social platforms where they will autoplay and save the user the torturous agony of another click and a visit to another site. Yes, we are that lazy!
If you want to talk to Fruit Marketing over your social media strategy and delivery, please get in contact today.
Community life is practically on pause through the pandemic. And yet, there is a feeling of a stronger sense of community being engendered.
People are finding new and creative ways to connect with friends and family using video calls with online quizzes and zoom nights in. And the public displays of solidarity from children’s rainbows adorning the nation’s windows to the now-weekly ritual of clapping for carers bring a strong sense of societal fabric.
The situation the masses now find themselves is identical to that of minorities did before the growth of the internet, reaching out to find connections with people with a common purpose, interest or need.
The internet enabled minorities, based on sexuality, race, religion, medical conditions or niche hobbies, to better connect with those with a common interest or the like-minded.
At the advent of the internet, there was an explosion of online communities to overcome the barriers of geography, isolation, and a need for anonymity in a less tolerant time – in some cases.
With no sign of social distancing being brought to a conclusion, we now all find ourselves in this situation. We are social creatures and have had our social lives severely curtailed. And so, online communities are where many of us are turning.
There are several brands, who either organically or even strategically have established online communities. Lego, Apple and Starbucks quickly come to mind. There are others whose product is the community itself, such as Mumsnet.
Those brands who effectively enable consumers to connect are making themselves an indispensable service to a public who are craving a sense of community during the coronavirus crisis.
As ever, Fruit Marketing are available to talk with brands interested in developing an online community.